Privacy Policy
Last updated: [DATE]
This policy explains what information Bill Bu (“we”) collects when you use our website and our point-of-sale service, why we collect it, and what choices you have. It applies to [REGISTERED ENTITY NAME], registered at [REGISTERED ADDRESS].
Information we collect
When you enquire. If you submit the enquiry form we collect your name, your shop's name, your mobile number, and optionally your email, city and any message you write. We use this only to contact you about Bill Bu.
When you use the service. To run your shop, Bill Bu stores the business data you enter: your items and stock, your sales and invoices, your customers and what they owe, your suppliers and purchases, your staff logins, and your expenses.
Your customers' details. Where you record a customer's name, mobile number or GSTIN on an invoice, we store it on your behalf. You remain responsible for what you collect from your own customers and for telling them about it.
Technical information. Our servers keep standard access logs, including IP address, browser type and the pages requested, used for security and diagnosing faults.
How we use it
- To provide the service and keep your data available to you
- To contact you about your account, billing and service notices
- To respond to enquiries and provide support
- To detect and prevent abuse, fraud and technical faults
- To meet legal and tax obligations
We do not sell your data, and we do not use your business data to build advertising profiles.
Who we share it with
We share information only with service providers who help us run Bill Bu, and only to the extent they need it:
- Razorpay — to process subscription payments. Card and bank details are handled by Razorpay and never stored on our servers.
- [HOSTING PROVIDER] — where the service and its database are hosted.
- [EMAIL / MESSAGING PROVIDER] — to send you service notices.
We may also disclose information where required by law, or to protect our rights or the safety of others.
Where your data is stored
Your data is stored on servers located in [LOCATION]. [Add a sentence here if any provider stores data outside India.]
How long we keep it
We keep your business data for as long as your account is active. If you close your account we retain it for [RETENTION PERIOD] so you can reactivate or export, after which it is deleted. Some records — invoices and payment records in particular — are kept longer where tax law requires it. Enquiry details are kept for [RETENTION PERIOD] if you do not become a customer.
Security
Passwords are stored hashed, never in readable form. Sessions are held as hashed tokens and expire. Access to the database is restricted to the application and to named personnel. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.
Your rights
You may ask us to give you a copy of your data, correct it, or delete it. You can also withdraw consent to marketing contact at any time. Write to us at vullaibusiness@gmail.com and we will respond within [NUMBER] days.
Cookies
This website does not use advertising or analytics cookies. The Bill Bu application uses a single cookie to keep you signed in; it is essential to the service and cannot be disabled while you are logged in.
Grievance officer
In accordance with applicable Indian law, the grievance officer for Bill Bu is:
- Name: [GRIEVANCE OFFICER NAME]
- Email: [GRIEVANCE OFFICER EMAIL]
- Address: [REGISTERED ADDRESS]
Changes
We may update this policy. If a change materially affects how we handle your information we will tell you before it takes effect.
Contact
Questions about this policy: vullaibusiness@gmail.com or +91 98765 43210.